Call a Specialist Today! 800-886-5369

ShoreTel BB24 Programmable Button Box
Recommended for: General Office, Receptionists, and Executive Assistants

ShoreTel BB24 Programmable Button Box

ShoreTel Products
ShoreTel IP Phones
ShoreTel BB24 Programmable Button Box
Contact us for pricing!

Click here to jump to more pricing!


The ShoreTel BB24 programmable button box provides operators and assistants with at-a-glance presence information and fast, one-button feature access. The 24 buttons can be customized to suit the needs of different users. Self-labeling keys eliminate paper labels, saving time while ensuring the accuracy of configuration. The only IP-based device on the market, the BB24 includes an Ethernet switch and provides PoE power forwarding for one downstream device. Up to four devices can be associated with an IP Phone.

  • 24 line / feature keys
  • PoE pass-thru
  • Fully programmable

IP PhoneSuperior Sound and Ergonomics for the Highest Quality

ShoreTel designs and builds our own desk and portable IP phones to ensure that our customers always have the most fully-featured communication devices available. ShoreTel builds business phone systems with unified communications so your company can achieve maximum productivity. Choose the communications device best-suited to your needs, whether that’s a desk phone, smartphone, tablet, laptop or PC—you’ll always have the best possible user experience. Each ShoreTel IP phone is preconfigured for quick and easy installation with the ShoreTel Connect UC system and offers all the advanced features, high performance and quality required in today’s constantly connected workplace.

Building on the ShoreTel line of brilliantly simple IP phones, the ShoreTel 400 Series IP phones incorporate the latest user feedback resulting in new functionality and optimal usability.

  • Visual voice mail simplifies voice mail management for professionals, contact center agents and executives
  • Enhanced form factor that incorporates the latest user feedback
  • More soft keys and line / call appearances for increased functionality and more speed dials or other programmable features
  • On-phone diagnostics for faster troubleshooting and shorter time to resolution


Elegant Ergonomic Design

Since communications are a key aspect of business activity, a phone should feel comfortable and be easy to use. The ShoreTel attention to design detail delivers a precisionbalanced, contoured handset which can rest comfortably against the ear, thereby maximizing productivity while minimizing user fatigue and shoulder and neck pain.

The desk phone itself has a gentle concave sweep, which positions the keypad horizontally for ease of dialing while keeping the display at the optimum angle for visibility. The control face on all ShoreTel phones make it easy for users to manage communication tasks, including call transfer, conferencing and call parking.

Intuitively Streamlines and Improves Communications

All ShoreTel phones have an easy to read display so users can see who is calling, check for missed calls and messages and quickly see the call’s status. This helps keep communication flowing across the organization. All desk phones also feature an integrated Ethernet switch that allows a network drop to be shared with a desktop PC.

ShoreTel IP Phones feature crystal-clear audio quality, and offer seven full octaves of sound, while many phones only offer three. In addition, ShoreTel high-fidelity, full-duplex speakerphones deliver exceptionally clear audio and enable hands-free conversation. All phones also support multiple languages.

Ease of Use Streamlines Communications Management

All ShoreTel phones interoperate with ShoreTel system software, so settings, call handling rules, presence information, automatic directory updates and other features can be managed according to users’ preferences. For instance, users can extend the power of their phone far beyond their desks by assigning their extension to any phone, including a mobile phone or home phone.

In-Building Portability

In addition to a full range of desk phones, ShoreTel offers a DECT-based cordless phone for users whose job role requires them to move around the workplace.

Designed for the Distributed Enterprise

Select ShoreTel phones can easily be deployed remotely utilizing the built-in VPN client providing the full ShoreTel experience in the remote or home office.

Enhanced Productivity

Select models support XML applications that allow developers to integrate the phones even tighter into their business processes to boost the productivity of their users.


ShoreTel BB24 Specifications
  • 12 character x 14 line display (back lit, grayscale)
  • 80 x 168 pixels
  • MGCP protocol
  • VLAN, DiffServ/ToS, 5004/udp QoS
  • Built-in 10/100 ethernet switch
  • 802.3af PoE (standard), or local power (optional)
  • Class 2 PoE (2.9 W idle / 4.6 W active / 6.5 W max)
Size 5.9 x 5.7 x 4.0 in (15.0 x 14.5 x 10.2 cm)
Weight 1.1 lb (0.5 kg)
  • RJ-45 Ethernet uplink
  • RJ-45 Ethernet downlink
  • Humidity: 5-90% relative (non-condensing)
  • Operating temperature: 0-50° C


  BB424 BB24
  BB424 BB24
Call appearance 24 Ticolor LED 24 (Tri-color LEDs)
Feature keys 4 page buttons -
Soft keys - -
Display 272 x 480, color, backlit 12 characters x 14 line 80 x 168 px, Backlit, GS
IP Telephony
Protocol - MGCP
Quality of service - VLAN, DiffServ/ToS, UDP5004
Power (standard) USB (single BB424) 802.3af PoE
Power (optional) Local adapter (2 or more BB424) Local adapter (optional)
PoE power forwarding
Ethernet speed - 10/100 switch
IP addressing - DHCP, static
Technical Specications
Size 4.9 x 5.0 x 4.9 in
(12.5 x 12.7 x 12.5 cm)
5.9 x 5.7 x 4.0 in
(15.0 x 14.5 x 10.2 cm)
Weight 1.650 lb (0.71 kg) 1.1 lb (0.5 kg)
Power (idle/active/max) USB - 1.8W idle, 2.5W active,3.3Wmax
Local adapter - 2.3 idle, 3.2W active, 3.7W max
Class 3 PoE (2.9 W/4.6 W/6.5 W)
Interfaces USB 2.0 RJ-45 Ethernet uplink
RJ-45 Ethernet downlink
Loop length 0.5 meters 100 meters
Hearing-aid compatible
Operating temperature 0-50° C
Humidity 5–90% relative humidity (non-condensing)


Download the ShoreTel IP Phones for ONSITE Datasheet (.PDF)


ShoreTel Products
ShoreTel IP Phones
ShoreTel BB24 Programmable Button Box
Contact us for pricing!